In October 2008, JACOB Online, part of the JAC Travel Group, chose Open Destinations Ltd (ODL) to provide outsourcing services in a strategic move that allows the hotel bed bank provider to concentrate in-house resources on revenue generation, and provides significant cost savings.

So far ODL have entered data for JACOB Online’s worldwide hotel contracts, relieving JACOB Online of this resource intensive and time consuming task. Working to documented service levels and detailed procedures as agreed between the companies ODL have achieved a 100% accuracy rate.

Richard Cail, Director at JACOB Online, said:
‘We have been impressed with the attention to detail and speed of delivery from ODL. It has presented us with the opportunity not only to concentrate our resources and make cost savings, but also to streamline our systems to offer hotels live to our clients as quickly and as cost effectively as possible.

About JACOB Online
JACOB Online is part of the JAC Travel group founded over 30 years ago. It was created to combine the very latest technology for hotel bookings with the experience of travel professionals who really know the business and fully understand the meaning of service.
JACOB Online's Head Office is in London with local offices in Edinburgh, Barcelona, Prague, and Belgrade. These support offices were created to deliver the very best hotel deals and local knowledge in popular destinations.