We believe in delivering a travel technology solution, rather than just a number of developments. Our team has spent many years working with travel companies to perfect a robust framework and quality assurance controls, guaranteeing smooth project delivery, risk and issue management.
A dedicated project manager acts as a single point of contact throughout the process, giving our clients total transparency of the project from start to finish. The project manager ensures that we get fully integrated into the business and at each stage of the project, they will engage in a concise review of deliverables, timelines, acceptance criteria and risk monitoring.
Our unique development framework combines our expertise between our offices in London and Goa, ensuring that you receive top quality business analysis and development at a competitive price.
We employ a team of experienced business analysts who work to understand the business processes and current systems in the initial stages of development. We run a full gap analysis, which typically involves going through the area of the business and reviewing the system usage against these areas. This early analysis enables us to gain sufficient insight and knowledge of the business processes and the current system, so we can then develop a functional specification of work and requirements to chart the path of the project.
Training & Implementation
Our implementation consultants become an extension of your team, working with you at all stages of the project to ensure your understanding of the software, and our understanding of your business requirements.
We design structured training courses to meet the needs of your project plan, using our ‘train-the-trainer’ approach. Our choice of training programmes generally ranges from one to three days, in addition to short introductory and refresher courses. During the go-live of the software, we also provide a ‘floor-walking’ service, with our team on-site to answer any queries you may have during the first few days of going-live.