Travel Studio - Tour Operator System

Travel Studio can handle the most complex booking environments that mix FIT, Package and Group reservations. You can build complex Quotations, issue high quality proposal documents and then controls the booking process, the generation of sales invoices and the matching of purchase orders before passing this financial information back to your Accounts system.

Travel Studio was designed to provide Tour Operators with the functions they need to control and operate their scheduled departures. From allocations management to departure pricing and itineraries the system can help you manage the most complex scheduled tours.

Travel Studio was designed with the Internet in mind. A key component of Travel Studio is a full B2B and B2C internet booking engine. By setting client specific selling policies, product and allocation rights travelstudio allows your clients to create their own bookings within the parameters you set. Bookings made on travelstudio are automatically created within the main application allowing Internet-based booking to be an integral part of your reservations process. When bookings are made on travelstudio documentation to both the client and the suppliers is automatically generated.

For more sophisticated e-commerce environments we have purposely developed Travel Studio XML Web Services to give you the flexibility of integrating Travel Studio within your own website design and content management systems.

TheTravel Studio XML Web Services give you the opportunity to distribute your products electronically to your main trading partners and through to specialist travel web sites. These services are successfully being used by over 75 companies such as Lastminute.com and Trailfinders to create electronic bookings.

Travel Studio is designed to be implemented in different business environments and can be configured to mirror your existing business processes. Setting up your own search trees, product attributes and pricing structures enables you to mould the system to your organisation.

Travel Studio allows you to build a series of rules governing the use of your product. You create these rules. For example "Minimum two nights stays at this Hotel" or "Closed on Mondays". The rules are then automatically applied or advised at the time of booking.They enable you to create pricing supplement and special offer rules which are so necessary in today’s marketplace (e.g. Stay 4 nights and get 1 night free). A sophisticated rules engine is essential for communicating your products successfully to your clients over the web.

Travel Studio allows you to present products to you customers in a way that suits your business. We support component based pricing, package tours and a mixture of the two. You can incorporate air with your tours or allow your customers to match their air requirements from both charter and scheduled flights.

Travel Studio contains a sophisticated allocations engine. You can manage your allocations by sub-allocating to clients, packages, internet channels and enter either release periods or Freesell. With the basic allocations set the user can now amend the allocations for specific days of the year, entering block-out dates if required. As Travel Studio is Internet enabled it also supports allocation specifically for Internet usage - allowing you to control the allocations you make available to your Internet clients. Having established your allocation you can now set bookings to automatically select the appropriate allocation based on the booking status and the clients properties.

The Task Manager enables you to set up a workflow for each of your booking types so you can allow a standard set of processes to take place based on specific criteria (e.g. 60 days before travel date send the final documentation or check whether the customers have the required Visas …)

The tasks are integrated with MS-Office and will automatically generate emails and documents as directed.

By using the Task Manager cancellation fees are avoided, deposit payments are followed up and the booking can be passed to other departments without loss of control or responsibility. They are designed to replace the myriad of manual processes which companies set up to make up for short-comings in their systems.

Product notes can be used to maintain a history of your relationship with suppliers and clients as well as warning users if there are problems. For example, if there are problems with a certain client, a pop-up note can be written and all users are immediately warned of the problem the moment they create or amend a booking for this client. Travel Studio will also automatically generate history notes whenever a major change occurs, for example, changing selling rates in a booking, changing a client or supplier address, deleting services from a booking.

One impressive feature of Travel Studio is the automatic messaging functions which allow to you set up rules that govern which type of documents should be sent when specific events (e.g. new hotel booking, Tour cancellation) occur.

All the documents can be faxed or emailed direct to the recipient directly from your desktop.

A key indicator in any reservations department is the margin being made on bookings made in the system. Travel Studio offers a variety of tools to allow you to track the margins you expect to make against the actual margins being achieved. The standard system reports allow profitability comparisons that allow you to quickly identify where problems are occurring.

Travel Studio allows the user to match Supplier invoices against the expected costs held in your bookings and tours. This allows you to control your costs and ensure that you can review your actual costs against your estimated costs.

Travel Studio tour operator system