Job Description – Implementation Project Manager (Travel Technology)

 

Overview

  • Open Destinations is market leading travel technology company.
  • We are looking for an ambitious Project Manager to support our growth
  • This opportunity is ideal for candidates excited about technology and travel with 2+ years relevant experience.

Main Job Purpose

  • To manage the implementation of Open Destinations software products in a tour operating environment
  • To manage the project relationship between Open Destinations and assigned Clients post-implementation.

The Ideal Candidate

  • Will be a graduate with 2 years + experience of software implementation projects, ideally working in a travel technology company or tour operating environment
  • The candidate must be passionate about technology and excited about the travel industry.

Duties and Responsibilities

  • Co-ordinate project management activities with ODL clients including regular reporting and client meetings
  • Document, track and communicate project issues, risks, requirements and dependencies using ODL methodology, toolkit
  • Manage the delivery of professional services to meet client requirements, working closely with our Implementation Consultants and Business Analysts
  • Work closely with the Client project management resource to resolve issues and ensure project tasks are completed to plan
  • Ensure that quality manuals and client specific documentation are produced and available to clients
  • Liaise with ODL technical resources and offshore development teams to deliver client specific developments
  • Manage commercial aspects of projects including staff timesheets, expenses, development estimates, forecasts and project billing.

Skills / Attributes Required

  • Experience of using project management tools and techniques
  • Results orientated with excellent verbal and written communication skills
  • Good interpersonal skills to communicate effectively at all levels of an organisation
  • Ability to work both in a team and independently
  • Knowledge of the Travel industry, and particularly of Tour Operations, is preferable but not essential
  • Knowledge of external interfaces related to the travel industry preferable but not essential
  • Desire and willingness to travel if required
  • Educated to degree level with good qualification