Job Description – Implementation Consultant
- Open Destinations is market leading travel technology company.
- We are looking for an ambitious Implementation Consultant to support our growth
- This opportunity is ideal for candidates excited about technology and travel with 2+ years relevant experience.
Main Job Purpose
- To train customers on the use of the Travel Studio software product in different Tour Operating businesses.
- To propose, analyse and document the ways Travel Studio software functionality can help Tour Operating customers.
The Ideal Candidate
- The ideal candidate will be a graduate with 2+ years’ experience working in a Tour Operator and/or working for a consulting or software company.
- The candidate should have an understanding of how technology supports business processes for a Tour Operator.
- The candidate must be passionate about technology and excited about the travel industry.
Duties and Responsibilities
- Conduct user workshops with clients to understand the business requirements and translate these into recommended configurations in Travel Studio.
- Analyse and document client business processes and workflows.
- Co-ordinate and provide training on the use of the Travel Studio software
- Work closely with project managers, business analysts, clients, development teams and any third party regarding software functionality, throughout the development lifecycle.
- Assist in the design and execution of test scenarios and test scripts for our software
- Assist in the production and maintenance of user manuals and client specific documentation.
Skills / Attributes Required
- Experience of working in a Tour Operating business
- Experience / interest in working with technology
- Results orientated with excellent verbal and written communication skills
- Proven ability to use Microsoft Word, Excel and PowerPoint effectively
- Good interpersonal skills to communicate effectively at different levels of an organisation
- Ability to work both in a team and independently
- Willingness to travel to client sites
- Educated to degree level