Women’s Own Adventure (Tineri App)
Mobile itinerary solutions for small group travel
Background
Women’s Own Adventure is a specialist adventure travel company for women that offers active and unique holidays to inspire the adventurous spirit. Women’s Own Adventure offers memorable holidays to inspire your adventurous spirit. They are a women’s adventure travel and small group tour specialists, offering authentic cultural travel experiences, guided walking tours and holiday adventures to some fantastic destinations.
The solution
“I decided upon Tineri as it offered everything that I was looking for at a very affordable price…I was particularly impressed with the amount of detail the clients could access on their own device”
Marika Martinez, Director, WOA
After personal on boarding training from our mobile team WOA were uploading tours and itinerary information with ease. The app provides group members with access to full accommodation and itinerary details at all times. The app has also replaced printed notes which WOA had used previously.
The result
Environmental impact improvement
Paper itineraries and travel documents have become a thing of the past for WOA. Everything can now come digitally through Tineri.
“No more referring to printed notes; simply refer to the app for everything related to the tour” – Marika Martinez, Director, WOA.
Building relationships
Tineri’s live chat feature has enabled WOA customers to meet before their tours and communicate during them. Something that wasn’t possible before.
“Tineri has a great chat feature which puts the clients in touch with each other and with their guide” – Marika Martinez, Director, WOA.
Back-office speed
Using Tineri’s CMS WOA are now able to upload and update their itineraries quicker than ever. In travel (especially with group tours) it’s essential to be nimble and respond quickly to changes.
“Once I got used to how the system worked it was actually very easy to use and upload my tours” – Marika Martinez, Director, WOA
