Resources

Case studies, reports & travel technology guides from Open Destinations

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Case Study: Developing future-proof technology for a DMC business
Learn how Destination Asia expanded their technology to streamline their operations and deliver a more personalized experience to their B2B customers.

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Report: Travel Technology – Quick Wins for Tour Operators in 2017
Are you looking to drive more efficiency to your business in the short term? This report looks at short-term, tactical plans such as cloud hosting, integrating with 3rd parties and creating a supplier extranet to manage supplier communications.

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Tour Operator’s Guide: Cloud Hosting
Is ‘the cloud’ the right fit for your business? This guide provides companies with a more in-depth needs analysis into the pros and cons of cloud hosting versus more traditional, ‘on-premise’ methods.

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Report: Top 5 Technology Challenges in Tour Operating
A review of tour operator challenges during technology projects in 2015. Topics include future-proof technology, integrations with suppliers, cloud hosting and staffing resources.

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Tour Operator’s Guide: Implementing New Technology
Do you have the right resources in place for your technology project: This guide looks at the various approaches you can take to a new technology project and provides a checklist of staffing resources to identify the gaps in your business.

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Case Study: Finance Processes
Learn how a large travel wholesaler increased overall productivity by 50%, by working with Open Destinations to create a new process for reconciling invoices with suppliers.

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Case Study: Hotel Contract Loading with Destinology
Leading tour operator Destinology works with Open Destinations to achieve efficiencies in data loading. The result: an average of 99% accuracy and reduced costs for overall staffing.

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Case Study: Fare Auditing
An in-depth look at achieving efficiencies in the flight ticketing process. A tour operator sees a savings of more than £285k in Airline Debit Memos (ADMs) penalties from airlines.