Travel in touch
Tineri allows tour operators and travel agents to provide their clients with a stylish, engaging and user-friendly mobile app that brings itineraries to life.
Direct booking system integration
Upload your itineraries and other travel information directly from your existing reservations system to Tineri.
One tour, one menu
Tineri puts the whole trip onto one easy-to-navigate screen, giving your clients quick access to their itinerary, travel documents, contacts, messages, images and more.
Communication
Tineri’s chat module allows your operations team to keep them informed of any changes and check that all is going well, and clients can easily inform you of any problems or desired changes. And group tour joiners can get in touch with each other pre-trip and start making friends.
Tineri key features and capabilities
Get in touch
Stay in contact with your clients while they’re on tour. Let them know you’re there, monitor their satisfaction, and quickly deal with any requests, questions or complaints.
Group Tour
Whether it’s a group of 10 or 100, make sure everyone in the party gets the same information and is kept constantly in the loop.
Notifications
Keep clients informed of any changes or important news – flight delays, itinerary alterations, local events etc. Tineri alerts make sure they won’t miss out on any messages.
Social Sharing
Tineri makes it easy for your customers to share their experiences on Facebook, Twitter, LinkedIn and more, and helps you encourage your clients to spread the word about your company.
Contacts
Tineri allows you to create a handy contact directory for your clients, making it easy for them to contact the head office, their guide, their hotel, their driver and more when they need to.
Making friends
Get group joining tours off to a friendly start by allowing all members to communicate with each other before the tour via Tineri. Instant rapport means a better atmosphere and a better travel experience!
CMS and app integration
Tineri makes it easy for your operations team to create compelling mobile itineraries with minimum effort. And API integration with leading tour operator back office solutions means you can export tour data into Tineri at the click of a mouse!
Essential info
Tineri provides all the information and help your clients need at the touch of a button, including destination information, weather forecasts, currency converter and translator, with more features being added all the time!
Feedback
Don’t wait until the tour has finished to get feedback from your clients and risk a small problem becoming a big issue! Tineri’s daily surveys allow you to respond to problems as they happen, and to identify recurring sources of dissatisfaction.
Document Storage
In keeping with Tineri’s paper-free ethos, the app enables storage of essential travel documents such as passport scans, flight reservations, hotel vouchers, insurance and more.