It’s never been more important for you to keep in touch with your clients before, during and after their trip. Travellers want the right information at the right time delivered to their mobile, a smooth, organized trip and peace of mind. Put it all together, and your clients will have a great travel experience.
Tineri from Open Destinations is an easy-to-use mobile app that is transforming the customer service that you can deliver with tailored, interactive itineraries and real-time updates for travellers – keeping everything in one place, – on the go!
Bespoke design for every adventure
Tineri puts a whole trip itinerary, however complex, onto one easy-to-navigate screen, giving your clients quick access to travel documents, key contacts, schedule updates and changes as well as handy destination guides. Tineri is an easy-to-use, attractive mobile app and it’s been designed to be great to use as a web version too.
And with an innovative chat module, you can connect directly with your travellers and or guide before a trip to ask questions and address concerns, so that they can really enjoy and get the most out of their travel experience.
Tineri is the perfect mobile solution for all types of travel including group, FIT, adventure and activity, cultural and historical, wedding and honeymoon, educational, and sports.
Tineri: Key Benefits
Customer Support
Stay in contact with your clients before, during and after a tour and manage requests and questions in real-time
Notifications
Keep clients informed of any changes or important schedule updates from delays and itinerary alterations to local events that may affect the trip
Tour Family
Groups can get to know each other before their trip and share their experiences across social media to keep their loved ones in the loop
Social Sharing
Tineri makes it easy for your customers to share their experiences on Facebook, Twitter, LinkedIn and more, and helps you encourage your clients to spread the word about your company.
Contacts
Tineri allows you to create a handy contact directory for your clients, making it easy for them to contact the head office, their guide, their hotel, their driver and more when they need to.
Bespoke Design so your brand is king
We make sure that Tineri looks and feels like an extension of your brand.
Easy Tech Integration
Create compelling mobile itineraries with minimum effort and export complex data securely from your reservations system with API integration
Essential Info
Important updates at the touch of a button, including destination insight, weather forecasts, currency converter, translator, and a key contact directory for peace of mind
Feedback
Don’t wait until the tour has finished to get feedback from your clients and risk a small problem becoming a big issue! Tineri’s daily surveys allow you to respond to problems as they happen, and to identify recurring sources of dissatisfaction.
Document Storage
Tineri embraces a paper-free ethos with fully digital storage of essential travel documents, passport scans, flight reservations, hotel vouchers and insurance
What Our Tineri Customers Say:
“I decided upon Tineri as it offered everything that I was looking for at a very affordable price, I was particularly impressed with the amount of detail the clients could access on their own devices.”
How can Tineri work for your business? Click here for a Tineri demo on your smartphone or tablet, or contact us to find out how we can help you deliver a great customer experience.
Tineri for Historical & Cultural Travel
Tineri for Activity & Adventure Travel
Contact us now for a live, personalised demo.
