Who we are
Open Destinations is an established travel technology player with more than 25 years’ of real-world experience and 500+ travel tech experts, solving the biggest technological issues that tour and rail operators face.
Founded in 1998, now over 10,000 travel professionals login to use our technology every single day. They choose us because our technology is richer, more complete and more customer-centric than any other in the marketplace. For our customers, it means selling whatever they want, however they want.
Our customers are our very best advocates. Our approach and success has been recognised across the travel industry with our inclusion in the Sunday Times SME Export Track 100 as well as a Travolution ‘Technology Team of the Year’ prize.
Our customers don’t just benefit from amazing technology. They also have the support of our dedicated team of travel industry professionals providing unrivalled Business Support Services. These core services enable Open Destinations customers to free their resources to focus on creating great new travel products, selling to their customers and generating revenues.
We do the tech. You do the travel.
Our leadership team
Kevin O’Sullivan
Founder & Executive Chair
Kevin is the architect of the technology solutions being offered today. Prior to founding Open Destinations, Kevin was the Managing Director of Tourplan and E-commerce Consultant for First Call Tickets. He spent five years as Group IT Manager in Tourism International, a large multi-site/multi-sector tour operator and hotel group. Kevin started his career in travel as a writer with Rough Guides.
John Davies
CEO
Responsible for optimising our business across people, process and technology to support our next growth phase and ensure we continue delivering excellent service to our customers. John has over 20 years delivering technology solutions across multiple industries, including travel at TUI, most recently as CIO at MOSL and Technology Director at The AA, and will lead the evolution of our products and services.
Dev Pinto
Chief Financial Officer
Dev is responsible for the legal, commercial and financial aspects of the company and also works closely with clients in the development of our Business Support Services (BSS) . Dev has a wealth of experience working in consultancy firms, including a stint as Senior Strategy Consultant at Itim Group working on projects for companies such as B&Q and Argos.
Phil Napleton
Chief Operating Officer
Phil has overall ownership of our product and development strategy, as well as our business development activities. Phil has over 25 years of information systems management experience in the travel sector, including 13 years with Abercrombie & Kent, where he was CIO, responsible for a global network of inbound and outbound travel companies.
David Bailey
Global Commercial Director
David leads Open Destinations’ global commercial strategy, spearheading revenue growth, sales and marketing alignment, and customer success initiatives as the business expands its international footprint. He brings extensive commercial leadership experience from high-growth technology environments. David’s strategic focus on scalable go-to-market execution and deep understanding of technology-led growth support our ambitions to deliver value for customers worldwide.
