Rail Studio, an end-to-end Rail Management, Product Packaging and Reservations System built for Luxury Trains, Heritage Railways and Regional Railway Operators
Rail travel is changing fast. Travellers are looking for more choice, more personalisation and a smoother tech-enabled trip experience, all delivered to their favourite device, wherever they are. Technology needs to get ahead, offering easy-to-use systems that can cope with growing complexity while maximizing revenue opportunities.
The solution is Rail Studio from Open Destinations – a future-focused Rail Management, Product Packaging and Reservations System designed and built for the specific needs of Regional Railway Operators, Luxury Trains and Heritage Railways. Combining years of tour operator software and a rail reservation platform development, Rail Operators can now incorporate and sell more complex journeys coupled with great tour & travel packages to increase their bottom line.
The starting point is efficient point-to-point sales, combined with systems that can smoothly handle multiple train configurations, seat maps and routes. It is then about effective algorithms to sell the right seats at the best price, at any time, in the right channel.
With Rail Studio, Rail Operators can easily incorporate new travel or ancillary content. For Regional Operators this could be a tour or a local excursion, for Heritage Rail an upcoming attraction or event, and for Luxury Rail it could be additional personalised items such as special dinners or romantic gifts that make the trip an unforgettable experience. Rail Operators can now go so much further than selling the rail trip alone.
From defining train configuration, cabin mapping and seating assignment, right through to selling across every customer touchpoint, Rail Studio delivers an intuitive, easy user experience for Rail Operator teams who are liberated from tedious, manual tasks and can focus on increasing value for passengers.
Rail Studio transforms existing processes whilst opening up endless opportunities for Rail Operators to grow revenues and succeed in the future.
Luxury Rail
Create and sell luxury rail journeys with packages that add a personal touch, bringing customer value and new revenue as you build unforgettable travel experiences.
Heritage Railways
Easily sell memorable heritage rail journeys including ancillary services such as dining, packaging with local events and partnering with historical site organisations.
Regional Rail Operators
Manage and sell your complete network, easily configure trains, build complex itineraries, and allocate seat assignment across multiple routes and passenger classes such as concessions. Create packages with ancillary services, tours and excursions.
A flexible design to sell more easily
Technology must reduce time-consuming and expensive manual intervention and be adaptable, scalable, and cost-effective across all touch points. Whether you are selling across a large rail network or building packages for the upcoming summer season, Rail Operators of all sizes require a system that offers visibility and clarity across all aspects of the booking process. Rail Studio is a platform that can be adapted to embrace a complicated matrix of information from train configuration to booking and boarding validation.
Our experience across the travel industry allows us to design technology platforms that offer solutions for the challenges of today and the opportunities of tomorrow. Rail Studio is an adaptable, cost-effective option that maximises revenue across the Railway’s existing network through automation, packaging and intelligent design.
Benefits for Rail Operators
Market-Specific Pricing
Create multiple tiers of pricing to distribute your product in different markets and channels
Exceptional E-Commerce
Powering over 85 million searches per day across B2B and B2C websites and global API integrations
Product Package
Create packages to include events, excursions, transfers, ancillary services and much more to increase revenue per journey as you build unforgettable travel experiences.
Global Perspective
Multilingual user interface, content and websites and customer support on every time zone
Intuitive Seat Assignment
Manual or automatic seat assignment with real-time cabin mapping
Workflow Automation
Create multiple workflows based on channel, brand and destination alongside automation of messaging, QA and commercial processes
Yield Management
Dynamically adjust seat sales price to reflect availability and maximise on demand
Intelligent Passenger Profiles
Automatically fill information for frequent passengers to increase efficiency and user experience
Process Outsourcing
Dedicated offshore teams to run back-office processes including contract loading, fare auditing and supplier invoice processing.
What Our Rail Operators Say
“As we continue to grow, we want to ensure that our technology is adaptable and sustainable. Open Destinations will enable us to sell our experiences in the most flexible way possible, both now and in the future.”
