Finance Administration Services
Specialist finance administration for complex travel operations.
Travel finance involves a constant flow of bookings, suppliers, payments and operational information.
Keeping that administration accurate and up to date is essential, but it can consume valuable time from internal finance teams.
Open Destinations’ Finance Administration Services provide experienced travel professionals who can support day-to-day finance administration as an extension of your business.
Travel creates its own
financial complexity
The finance administration behind a travel business is closely connected to reservations and operations.
High booking volumes, multiple suppliers and changing travel arrangements create large amounts of transactional information that need to be processed accurately and consistently.
As businesses grow, this workload grows with them. Seasonal peaks can add further pressure, leaving skilled internal teams spending increasing amounts of time on routine administration.
The challenge is creating capacity without compromising accuracy or control.
Additional expertise where your finance team needs it
Our Finance Administration teams provide specialist operational support around the day-to-day financial processes associated with travel.
They work within your agreed systems and processes, providing additional capacity while allowing your internal finance specialists to retain oversight and focus on higher-value financial activity.
Support can be tailored around ongoing requirements, changing transaction volumes and the particular processes used within your business.
Support built around your finance operation.
Flexible capacity
Increase resource around periods of higher transaction volume or business growth.
Transactional support
Help internal teams manage growing volumes of finance-related operational activity.
Process consistency
Work to agreed processes and quality standards to support accurate, consistent administration.
Experienced travel teams
Access people who understand the relationship between reservations, operations and finance within a travel business.
Experienced travel teams
Access people who understand the relationship between reservations, operations and finance within a travel business.
Day-to-day finance administration
Provide additional resource for routine travel finance administration within your established processes.
Free your finance specialists to focus on the work that needs them most
Additional administrative support helps prevent routine processing from consuming specialist internal resource. For growing travel businesses, that can provide:
Greater operational capacity
More consistent processing
Reduced pressure during busy periods
Additional resilience within the finance function
Flexibility as transaction volumes change
More time for internal teams to focus on higher-value activity
Your systems.
Your processes.
Our teams work within the technology and processes used by your business.
This technology-agnostic approach means Finance Administration Services can support customers whether or not they use Open Destinations’ own reservation technology.
The objective isn’t to change the way your finance team operates unnecessarily. It is to provide experienced additional resource where it creates value.
Expertise you can build into your operation
With 600+ travel specialists, Open Destinations has the scale to provide dedicated operational support while maintaining a close working relationship with customers.
Business Support Services deliver 99.8% administrative accuracy, can typically be established within 4–6 weeks, and achieve an 84 Net Promoter Score.
Frequently asked questions
Do we need to use Travel Studio?
No. Finance Administration Services are technology agnostic and can work within customers’ existing systems and processes.
Is this intended to replace our finance team?
No. The service can extend the capacity of an existing finance function, taking on agreed administrative activity while your internal team retains oversight.
Can the level of support change as our business grows?
Yes. Business Support Services are designed to provide additional operational capacity as requirements and volumes change.
Will the team work to our existing processes?
Yes. The service is structured around the systems, processes and standards agreed with each customer.
Create more capacity within your finance operation
Give your internal team experienced travel-sector support for the administrative work that keeps the business moving.