Managing leads and travel enquiries can be complex when information is spread across different systems. Without a clear process, teams risk duplicating work, missing follow-ups, or losing sight of where a booking sits. Sunstone’s sales pipeline brings all leads into a single, highly configurable dashboard within Travel Studio. From the first enquiry through to confirmed […]
Building on Travel Studio, Sunstone brings new tools that simplify operations and strengthen customer relationships. One of the most important areas where this makes an impact is communication. Managing customer emails across disconnected systems slows down response times and risks leaving important details in individual inboxes. With Sunstone, emails are fully integrated into customer profiles […]
The travel industry is one of the most complex and fast-moving sectors. Yet behind the scenes, finance and administration teams face a unique set of challenges that can directly impact supplier relationships and business growth. Open Destinations’ Arif Khan, Senior Vice President of Business Support Services, shares his insights into the unique challenges travel businesses […]
Having explored the processes and structures that underpin high-performing contract loading teams, we now turn to the final piece of the puzzle: systems. In our third and final part of the series, we examine how Open Destinations leverages systems to deliver outstanding accuracy and operational excellence. Contract loading is a meticulous task that requires precision, consistency, […]
Equity – the school travel company known for ski, adventure, and educational trips – is strengthening its commitment to efficiency by expanding its partnership with Travel Studio. This move will improve booking processes, enhance customer experience, and streamline back-office operations. Over the past 2.5 years, the collaboration between Equity and Open Destinations has fostered a […]
Open Destinations Unveils Travel Studio – Sunstone Release R2: A Game-Changer for Tour Operators London, 2024 – Open Destinations, a global leader in travel technology solutions, is thrilled to announce the launch of Travel Studio – Sunstone Release R2’s latest evolution of its industry-leading booking and reservations management platform. Explicitly designed for multi-day tour operators, […]
After months of planning and preparation, Open Destinations’ inventory and reservation management platform, Rail Studio, has been successfully upgraded for Alaska Railroad. This upgrade aims to enhance the rail travel booking process, benefiting the railroad and its passengers. Operating all year round, the Alaska Railroad serves approximately half a million passengers annually, transporting them from […]
Travel Weekly publihsed in early November, 2022 that Attraction World Group (AWG) and Open Destinations have formed a new strategic partnership that will see AWG and Open Destinations build a commercial and operations team in Goa. This partnership will help AWG scale its global products portfolio, with improved market speed and give customers opportunities to […]
